Returns & Exchanges
At AgeMate, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items in their original condition. Whether you need a different size or a complete refund, our dedicated team is here to ensure your satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5 to 7 business days.